FAQ

These are general questions people ask, that may help you understand how we operate our business. For more information,please refer to our Terms & Conditions or Contact us.

Yes. Your can order our products and pick up from our premises at 20 Princes Highway, Sylvania. You can also buy our products frozen from grocery stores, restaurants or coffee shops.

If you have a party or special event you can contact us and we can supply your event. This service is subject to quantity and we cannot supply small quantities. Please contact us and we will be very happy to help!

For Sydney Metro, for purchases below $100, we charge a $15 delivery fee. For purchases above $100 deliveries are free. For all other purchases, delivery fees apply, contact us for more information. You can also pick up at our premises.

Yes. You can pick up your order from our premises at 20 Princes Highway, Sylvania.

We deliver on Saturday only and only for special events. We are closed on Sunday.

You can pay us by bank transfer. The details are provided in our invoice.  A 50% deposit is charged upon Quote approval and the other 50% is paid upon delivery. We also have a credit application for 7-day payment terms, for subsequent deliveries. Subject to approval.

Yes. We deliver interstate but only by pallet. The pallets need to be transported in a freezer truck. Delivery fees apply. Please refer to our Terms & Conditions.